Nov. 7, 2024

The Role of Empathy in Leadership with Andrea Goulet

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The Bliss Business Podcast is honored to welcome Andrea Goulet – a pioneering voice in empathy-driven leadership.

Andrea’s approach to leadership goes beyond traditional methods, bringing empathy and human connection to the forefront of the tech and business worlds.

If you're a leader, entrepreneur, or team member striving to create a more connected workplace, this conversation is for you!

🎙 What to Expect in This Episode:

+ Embracing Empathy in Tech & Business: Discover how Andrea’s background in software development led her to emphasize empathy in her leadership approach and why it’s essential for future success.

+ Building a Culture of Connection: Learn practical ways to foster empathy and trust within teams, and the tangible benefits this can bring to productivity and collaboration.

+ Empathy as a System: Andrea shares strategies for incorporating empathy into business systems without losing authenticity.

+ Preparing for the Future of Work: As AI and automation transform industries, Andrea discusses how we can ensure empathy remains central to human interaction in the workplace.

+ Conflict Resolution through Empathy: Gain insights into using empathy to handle workplace conflicts and turn them into growth opportunities.

🌱 Key Takeaways:

+ Practical techniques for leaders to improve listening and communication, creating environments where empathy can flourish.

+ Steps for leaders who may not feel naturally empathetic to start incorporating empathy into their day-to-day actions.

+ How to balance technology with the need for human connection, especially as we move into a more automated future.

Tune in to explore how empathy isn’t just a “soft skill” but a transformative approach that can drive real change and connection. Join our hosts Stephen Sakach, Tullio Siragusa, and Michael Liwski LIVE on Thursday at 11am Pacific for this insightful episode with Andrea Goulet on The Bliss Business Podcast!

Andrea Goulet

Founder, Empathy in Tech

Andrea Goulet is an influential figure in the software industry who has used empathy to improve organizational effectiveness for over 25 years. In 2009, Andrea co-founded Corgibytes, a software consultancy that specialized in modernizing mission-critical legacy software systems. She served as CEO and led the company through a successful exit in 2024. Today, she helps organizations solve complex challenges by embracing empathic communication, emergent ideation, and continuous improvement through experimentation.

In 2017, Andrea was named by LinkedIn as one of the Top 10 People in Software Under 35. Through her online courses, Andrea has empowered over 75,000 people to become better collaborators by approaching empathy as a technical skill. She is an engaging keynote speaker and is frequently invited to motivate audiences around the world, and is currently working on her first book, Empathy-Driven Software Development, through Pearson publishing. She has worked with organizations such as the Smithsonian, the Princeton Plasma Physics Laboratory, and the Virginia Department of Taxation.

Andrea is a passionate community builder. In 2021, she became the youngest recipient of the Richmond Technology Council’s highest honor, the Chairman’s Award, for her work on modernizing the organization to become more diverse, equitable, and inclusive. She is the founder of two online communities and podcasts, Legacy Code Rocks and Empathy in Tech. She holds a degree in Marketing and Business Law from Virginia Commonwealth University Honor’s college, and was invited to give… Read More